COVID-19: A Studio Update
Thank you for your continued support over the last few weeks. Your emails, messages, and DMs have been incredible and for those of you who have placed an order, I can’t thank you enough. It really has been a troubling time for small businesses and independent creatives; your support has kept us all going and hopefully the worst is over.
I wanted to give you an update on what’s been going on in the studio since changes to the UK lockdown rules have been made. While other businesses may be returning to “normal”, we’re not quite there yet. I wanted to let you know what to expect if you’re thinking of placing an order with us.
Weekly Dispatches Aren’t Changing
Our local post office has resumed normal opening hours, however, we’re sticking to weekly dispatches based on the volume of orders coming in. There have been disruptions and delays with the delivery service we use (Royal Mail) so please be aware it may still take a little longer than usual for your order to arrive. We really appreciate your patience and understanding. Daily dispatches will resume once it feels safe and sensible to do so.
Local Pickup Now Available At Checkout!
If you live locally and would like to drop by the studio, you can now do so by choosing the pickup option at checkout. It’s on a ‘by appointment only’ basis so unfortunately you can’t just drop by to browse but you can collect. Choose pickup at checkout then email us to book a time and date; orders are typically ready in 1-3 days.
Stock Levels Have Stabilised
After a rocky few weeks with materials going missing and suppliers closing down, restocks are now consistent again. Wishlisting items has really helped us to prioritise what jewellery to make based on demand, and we've been restocking those first so please continue to wishlist items you want to see restocked!
New Designs Online
With everything going on, you may have missed the new designs that arrived this month: 5 new necklaces, 2 new rings, and 2 new earrings. Mailing list subscribers received an exclusive 10% discount on launch day; if you sign-up now, you’ll catch the next one heading out at the end of this month!