Jewellery Care Guide

Knowing what causes accidental damage can help prevent it. These are the most common causes:

• Water damage from exposure to water or moisture
• Sun and heat damage from exposure to bright sunlight
• Exposure to perfume, skincare, or cleaning products
• Physical damage from tangles and snagging
• Poor cleaning techniques
• Improper storage
• Age
  

To help prevent accidental damage to your jewellery, we recommend you:

• Do not shower or bathe while wearing jewellery
• Remove rings when cleaning or washing your hands
• Avoid jewellery coming into contact with cosmetic products
• Put jewellery on after dressing to avoid tangles
• Remove jewellery before undressing to prevent snags
• Wear your jewellery regularly to prevent natural tarnishing
• Clean your jewellery to maintain its shine
  

Damage to jewellery can happen without you being aware of it. Exposure to everyday products may tarnish or corrode the metal. While snagging jewellery on clothing is a major cause of wear and tear.

To protect your jewellery, it's best to put it on after getting dressed and before undressing. Be careful when applying perfume and skincare. Remove jewellery when using cleaning products. Prevent tangles by using a necklace detangler, and clean jewellery often.

Always store your jewellery in a dark, cool, dry place. Away from sunlight and out of humid environments. Make sure to fasten clasps to prevent chains tangling and pendants rubbing together. We recommend using a jewellery storage box for peace of mind.

Tarnishing on sterling silver is natural. Proper storage and regular cleaning will prevent this from happening. Typically vermeil and gold-fill won't tarnish. But in rare instances, it can. Cleaning it will maintain its shine and protect against damage. Read our in-depth guide to cleaning your jewellery or follow our quick tips below:

• In a bowl, mix a few drops of mild soap with lukewarm water
• Soak the jewellery in the water for a few minutes
• Gently clean the jewellery all over with a soft-bristled brush or cloth
• Rinse the jewellery using fresh clean water
• Dry the jewellery thoroughly with a soft cloth