COVID-19: An Update, Our Approach, and What To Expect


COVID-19: An Update, Our Approach, and What To Expect


Hello Friends.


There's a lot going on right now and I don't want to add to the noise as I'm sure you're overwhelmed with information and updates. But I do think it's crucial to briefly inform you of how I'm handling COVID-19 here at OMCH so you know what to expect if you were to place an order during this time but also give you a little insight into what this all means for independent makers and small businesses and the decisions we have to make.

As of 23rd March 2020, the UK Government implemented a 'Stay At Home' order. Non-essential shops and community services are closed, citizens are to stay at home and practice social distancing, and travel is only permitted for work that cannot be done at home.

Thankfully, it's safe for me to continue working in the studio. My apartment and workshop is connected within the Spectacle Works and since it's only me making jewellery and packaging orders, it's very low risk to keep the online shop open. There has been changes to the usual routine including a shift in dispatch times and slower restocks, and I've been following strict hygiene practices and social distance protocols to keep myself and others safe.

All surfaces that get touched daily within the studio are being cleaned after use, and doors and handles are being routinely and regularly cleaned including those in the rest of the building. I wash my hands when I enter the studio, and use hand sanitizer before and after handing over orders at the post office.

PHE have started you are not at risk of catching Coronavirus from packaging and Royal Mail delivery services are fully operational both nationwide and international. So be assured that sending and receiving parcels is safe and you can continue ordering online without any concern.

Instead of orders being dispatched daily, orders are now dispatched on Mondays and Thursdays. Order before 11am for same day dispatch! Expect slightly longer than usual delivery for International orders.

Unfortunately we're running low on gold chain and certain designs (in both gold and silver). I'm slowing down restocks but there will be updates. Please do sign up to the mailing list and join wait lists for specific pieces so I know what you want to be restocked first. If you want something that's currently in stock, I urge you to buy it now before it sells out.

There's a rarely offered 10% sitewide discount with the code: HOPEFUL to encourage you to support OMCH if you're able to. I'm unsure for how long this discount will be available for.

If your income and security has not been impacted by COVID-19, I urge you to continue supporting small businesses, independent makers, self-employed creatives, hospitality and service industry workers. We need your support now more than even. Whatever money you would have spent on going to the pub, attending the gym or a yoga class, or any other habit you're unable to indulge in right now - please spend that money (or at least a percentage of it) on a small business that is relying on your support to weather this storm. A lot of us aren't going to make it through.


Keep well, stay safe,
Sophie




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