We take pride in using only high quality metals to craft our jewellery.
We use gold-fill to create our range of gold jewellery designs. Our gold-fill is a thick layer of solid gold on silver and we only ever use 925 sterling silver. Gold fill will not flake and the surface will not turn your fingers like cheap metals will. Our gold-filled jewellery looks and wears like solid gold because it is gold.
We use genuine 925 sterling silver for our silver jewellery designs. We use it as the base metal for our gold-filled and vermeil pieces too. 925 sterling silver is of 92.5% pure silver, alloyed with harder metals to improve durability
We use simulated gems created in a laboratory with a high level of clarity. They are flawless, durable, and identical to diamonds. They replicate mined diamonds both in style and quality but at a much more affordable price.
Our jewellery comes with a 6-month guarantee starting from the date of sale. If your jewellery has a manufacturing defect, we will repair or replace your item for free. This guarantee does not cover general wear and tear or accidental damage. Please follow our jewellery care guide to keep your jewellery safe. If you break your jewellery we can repair it for a small fee. To request a repair please contact us: email@example.com.
Any gold, silver, platinum or palladium jewellery that falls under the requirements of the Hallmarking Act 1973 will be independently tested and hallmarked. Oh My Clumsy Heart jewellery complies with the compulsory EEC regulations by making sure the total mass of nickel present in final pieces is under 0.05% For more information, please refer to The European Directive.
Our choices make a difference. We only ever use responsibly-sourced metals and eco-friendly packaging. We send our jewellery in minimal packaging (without paper receipts) to reduce waste. We choose green options whenever possible meaning everything is plastic-free and recyclable. We strive to make your order as eco-conscious as possible.