Your Jewellery Questions Answered


Your Jewellery Questions Answered


So you treated yourself to new jewellery or received some as a gift, but how do you take care of it? Here are your mostly commonly asked jewellery questions from how to pick your minimal jewellery essentials and how to look after them to what to do if they should get damaged.


What’s the best jewellery metal for my skin tone?

Warm or natural skin tones tend to find gold suits them better while sterling silver jewellery flatters cool and and neutral skin tones. But we don’t believe in rules; there’s no reason why you can’t wear both gold and silver, what’s the point in rules if you don’t break them?


How do I choose the right necklace length?

If you’re not sure what necklace length will look best on you, we’ve create a simple guide including a jewellery size chart and easy-to-follow instructions that will make finding the perfect fit a whole lot easier. Head on over to our guide to finding the right necklace length.


How can I prevent my jewellery from tangling?

Layering necklaces is all about length, shape, and attention to detail; avoiding tangles and knots feels unavoidable… unless you have one of these, a multi-strand necklace clasp. Clip on, slide closed; no more tangles - it’s that easy, seriously. Want to know more about layering necklaces? We’ve made it simple with a guide to layering jewellery.


How do I find out what my ring size is?

We’ve got a ring sizer for that; take all the guesswork out of ring sizes by using our printable ring sizer. Download, print out, cut around the dotted lines, and you’ll be able to find out exactly what ring size you need for the perfect fit.


I want to wear a midi ring, what size ring do I choose?

The general rule is to pick a size 3-4 sizes smaller than your normal ring size. So if your ring size is 6, your midi ring size will be 3. The easiest way to find out your midi ring size is to use our ring sizer for an accurate measurement.



Your Jewellery Questions Answered


How should I store my jewellery?

It’s tempting to hang necklaces on a stand and rings in a trinket dish, and while that’s fine for a couple of hours, we recommend making a habit to store your jewellery in its original box (or in a small sealable plastic bag). This helps avoid exposing your jewellery to sunlight and other elements that will cause discolouration and corrosion.


What is the best way to clean my jewellery?

A gentle cloth, some lukewarm water, and a mild soap will easily clean your jewellery. You can use a very soft toothbrush to dislodge any worked in dirt, and make sure to dry your jewellery off completely to prevent water stains. You can find more details on caring for your jewellery on our care guide.


How often should I clean my jewellery?

Wearing your jewellery regularly will help clean and buff the surface of the metal but it’s a good idea to give your jewellery a clean every few months to keep it looking its best.


Can I wear my jewellery everyday without taking it off?

You can but we have a few tips to avoid loving your jewellery so much it breaks. Take your jewellery off whenever you’re sleeping, working out, cooking, or cleaning; and make sure you don’t shower, soak, or otherwise submerge your jewellery in water. This is because household chemicals (like cleaning products) and water (from swimming or bathing) can cause water damage, discolouration, and tarnishing. Put your jewellery on after getting dressed and before undressing to prevent snags on your clothing. Other than that, you’re good to wear your jewellery as much as you please.


Why did my jewellery tarnish?

Tarnishing or discolouration occurs for a couple of reasons. Firstly, sterling silver naturally tarnishes from the moisture in the air reacting with the alloy. You can minimise this natural tarnishing by making sure never to get your jewellery wet, storing it in a dry place, and keeping a silica gel packet inside your jewellery box. Simply wearing your silver jewellery regularly will help minimise the natural tarnishing process. You can easily clean tarnished jewellery with lukewarm water and a bit of mild soap.

Gold jewellery, however, only “tarnishes" when it’s been damaged. It’s easy to accidentally damage delicate jewellery; be careful to avoid spraying perfume on or around your gold jewellery or wearing it while cooking, cleaning, bathing, or cleaning. Exposure to direct sunlight, submerging it in water, or allowing it to sit in a damp environment can cause irreparable damage.


How long will my jewellery last?

Gold-filled and sterling silver jewellery is as tough as it is beautiful. Our designs are delicate in design but resilient by nature; if you care for your jewellery properly and clean it regularly, you’ll be able to wear your jewellery for decades.



Your Jewellery Questions Answered

Why are your prices cheaper than other jewellery brands?

We’re an online-only brand for a reason. We work directly with our metal suppliers and sell our jewellery directly to you from our studio. It means we can strip back the markups without compromising on quality. We’ve eliminate the costs of wholesale and retail markups, import expenses, middlemen costs, and designer inflation and passed those savings onto you. It’s why our prices are so competitive.


What does ‘zero markups’ mean?

Our story started with a simple idea: fine minimal jewellery at a fair price. We don’t believe in inflated costs or cheap materials. In traditional retail jewellery is marked up 300% before it reaches you. That, to us, is unfair. So we don’t do it. Zero markups means keeping our materials sustainable, our practices ethical, our quality exceptional, and our prices fair.


Looking for specifics?

Here’s all you need to know about the metals that make your jewellery:
·   Frequently Asked Questions about Gold Jewellery
·   Frequently Asked Questions about Sterling Silver Jewellery
·   Frequently Asked Questions about Diamond Jewellery



Your Jewellery Questions Answered



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